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White collar outsourcing: phenomena of offshore outsourcing
Published:
2021-01-18
https://doi.org/10.21845/comp/2004/3/3
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Bogel, G. (2021). White collar outsourcing: phenomena of offshore outsourcing. Competitio, 3(3), 41-60. https://doi.org/10.21845/comp/2004/3/3
Abstract
Offshoring is the migration of part or all of the value chain to a low-cost location many times far from the home country. The development of information technology and telecommunications makes it possible and pressure on costs make it a must for many corporations and other institutions in the developed world. The present transfer of white-collar jobs and processes is an important trend of the infocom innovation wave. Developing countries have started to compete for outsourced jobs and business processes, business models of offshoring develop fast. It is not easy to predict all potential consequences but there will be winners and losers of this structural change.