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Performance management focused social innovation in the public sector
30-39Views:74Performance management is becoming more and more important today in the everyday-life of a company or any organizations. Nowadays, the topic of performance evaluation has importance not only in the business sector but also in the public sector. Not only the interests of an organization have to be highlighted, but also those of the employees. In addition to this, in case of public service providers, their customers may have influence on performance perception. Literature in the field of performance management is very diverse but it can be stated that public service organizations have come to the forefront. In this paper a basic research is presented that contributes to the formulation of my research hypothesis.
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Institutional and consumer market aspects of regional tourism development along the Lower-Ipoly
8-19Views:67Depending on the macro-level management of tourism, whether a top-down or a bottom-up or integrated tourism development method is applied, the assessment of the organizational and consumer market is an integral part of the status quo analysis. Coordination the stakeholders of the organizational market could be the task of a TDM, however, the linear extent and network of settlements, the specific location, and the unfavourable demographic characteristics raise a number of problems. The study summarizes the results of a research to make foundation for a tourism development concept, outlining the similarities and differences between the two stakeholder groups regarding the tourism needs of the given area. It also covers the preferred types of tourism and the services that make up each tourism product (absolute value, ranking and the ratio to the average). The Lower-Ipoly region can occupy a special position in the tourism market in some aspects (water, bicycle and ecotourism) by combining special product and destination development, as well as experience management and perhaps visitor management elements. Although the limited resources of the organizational market confine the realization of consumer ideas, the success of development is influenced by the demarcation of boundaries, which is a qualitative rather than a quantitative issue and is related to segmentation and differentiated supply. The organizational functions of the destination management are performed by the leading organization of the project currently being implemented. Thus, due to the overlapping maintenance periods, if the projects are sufficiently coordinated, continuous tourism coordination will take place even in the absence of a TDM organization. The results of the consumer market research show that solving the problems arising from limited natural resources requires a significant change in market behaviour not only for tourism service providers, but also for tourists.
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Issues of self-management and improving organizational effectiveness among managers
78-89Views:66It is very difficult to measure the leadership excellence. Partly because the indicators of the organizational excellence are measuring mainly the effectiveness and there are not focusing on the “managerial value”. Scientist made a lot of effort in the last decades to measure the “managerial value”, trying to approach from many sides the managerial success. In our research we wanted to review the international practice, and, in the other hand we tried to conduct a situation survey among Hungarian leaders with the aim of exploring the value-creation processes and the managerial thinking and practice which are behind them. This article focuses on self-management solutions and operational management processes to improve the effectiveness of organizational processes. One of the goals of the survey was to discover and present the Hungarian management mindset, the self-management working methods and time-management behavior in the SME sector, all in the context of effectiveness and to enrich with this new information the scientific and market knowledge in the field. 148 managers were included in the study, partly due to the difficult availability, the low willingness to answer, and partly due to the confidential nature of the questions and the large size of the questionnaire. According to the answers we can see, that among the interviewed leaders are common the use of timemanagement applications, task-lists (with task prioritization) and accordingly, the next day’s activities are planned in the evenings. Correlated with the supervision of corporate processes, quality management systems, decision making systems and connection with employees (eg: site visits and daily meetings) receive a special attention. In the basic research we developed 3 clusters: “uncertain empathic”, “experienced strategist” and “ambitious purposeful”. Among them the members of the last cluster performed excellently based on their daily work practices and daily leadership habits. 86.36% of the organizations they lead are profitable and growing at a balanced rate (5% growth rate per year). If we look for the human factors behind the outstanding organizational effectiveness, the components of excellence, presumably this cluster offers solutions.
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Transforming leadership tasks through the example of Hajdú-Bihar county organizations
89-97Views:52Permanent change is an axiomatic phenomenon in organization life that has its effect every day. Responding to changes is one of the conditions for the long-term survival of an organization. In our study, we looked into the question how changes affect organizations, what perceptible transformations and reactions they evoke or generate in the functioning of organizations. To answer these questions, semi-structure interviews were applied with Hajdú-Bihar county senior executives, owners. Our results showed that consistency, teamwork, and continuous feedback play a critical role in implementing change. Management tasks transform during the change, the proportions of each task shift. Based on the results, it is worth conducting further research on the role of management tasks in organizational change.
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Unfair banking practices, or the theoretical and practical importance of operational risk management nowadays.
1-14Views:32Nowadays, the management of operational risks in banking ̶ in particular conduct risks ̶ is becoming an increasingly important part of risk management. The financial crisis of 2008 and partly related to it, the Hungarian foreign currency loan crisis, have highlighted on the importance of this. Both crises were triggered, besides other reasons, by unfair banking practices and by the failure to respect the principle of fair banking. In my research I am looking for answers to the question to what extent can be considered unfair banking practices if banks impose several financial products on their customers, such as insurance and overdraft facilities, which they do not need. I will also examine to what extent the customers are aware of the fact, that they get a linked product and what it means for them in terms of risk-taking. My research consists of several parts. Firstly, I define operational and conduct risks. After that focusing on Hungary, I will examine the sales and commercial banking practices that played a role in the development of the foreign currency loan crisis, with a particular focus on the conduct risks. I will define what can be considered unfair banking practices. At the end of my theoretical overview I take into consideration why the linked products sold by today's Hungarian financial institutions are problematic and how information asymmetry drives a wedge between the bank and the customer. I also conduct primary research in the course of my research. Using an online questionnaire, I investigate the choice between current account structures of the Hungarian adult population. The results are analysed by using statistical methods.
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Examination of the organizational structure and the management functions of state-accredited football academies
102-111Views:183My research was aimed to investigate the organizational structure and the management functions of the state-accredited football academies in Hungary. The relenvance of this topic is given by the high amount of money flowing in to this sector, and the changes in the onganizational background. With the development of football, the clubs are working yet as companies, and this organistional frame requires a well planned structure. In my research I analized the operation of these organisations as companies, and I tried to answer the suggested questions about structure and leadership, with a comparative analysis of the academies highlighted by the national federation. I revealed what are the organizational problems faced by the academies, and which directions they have to follow to develop their companies, to ensure the safe, and long term operation. I choosed 3 from the 10 state-accredited academies to analyse their structure. The chosen clubs were the Várda Sport Egyesület, the Vasas Kubala Akadémia, and the Győri ETO FC youth base. It was important for me to represent an academy from each part of Hungary, to have the possibility to see some regional specialities. Through my study I investigated the responsibilities of the academy directors to see which were the key areas they had to enchance in their companies, and to define the differences in each organization. It was also my goal to reveal these differences have benefists or disadvantages for the operation. My main goal was to locate critical success factors needed for the modern, and proper operation. The research revealed that the three academies examined follow the traditional linear, functional organizational structure, but there are also differences in the definition of jobs and in the operation of the company. These differences are largely to be found in the local identity and the still ongoing development of the organizational background.
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Wellbeing at workplace – health promotion and types of stress in Southern Transdanubia
58-66Views:317The effectiveness of organizations is decisively influenced by the satisfaction and wellbeing of employees. We examined in this study how workplace motivational tools affect the wellbeing and effectiveness of employees, what causes stress and what kind of solutions can be used to improve the atmosphere at workplace, and which type of elements are presented in workplace health promotion. 157 evaluable responses were received using the online questionnaire. The questions related to the survey were published online, using the Google Forms system. Based on the replies of the questionnaire it can be stated that the majority of the respondents are not familiar with the concept of health promotion. A sense of wellbeing is enhanced by increased wages, esteem and extra cash rewards. If the atmosphere at workplace is more pleasant, calmer, more balanced, it will clearly lead to better satisfaction, they said. Most ofstress is caused by the high workload, ensuring customer satisfaction, and the wrong relationship with the managers. 55% of respondents said they do not like working in their current workplace. Keywords: wellbeing, stress, human resource management.
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“Stay Home” - Moving to Home Office in the Northern Great Plain Region
37-47Views:141The changes resulting from the covid epidemic have led to an unprecedented spread of the Home Office. In our study, to examine the advantages and disadvantages of working away from work, we chose an organization’s Northern Great Plain Region where face-to-face negotiations are essential, so they were rarely used before the emergency, but were switched en masse due to changed circumstances. We sought to answer which of the literature factors significantly impacted employee satisfaction related to teleworking and the need to maintain it after an epidemic. Based on the regression analysis results, we found that employee satisfaction with a greater desire to switch to telecommuting, proficiency in solutions replacing personal communication channels, and perceived improvement in work-life balance has a positive, uncertainty and stress associated with implementation. Workers would be happy to work in this form in the future if they desire to switch to teleworking became more pronounced at the time of introduction. However, the fear of switching, higher age and lack of managerial feedback would lead them back to the workplace. As a suggestion, we stated that managerial support is vital throughout the process, which should be reflected in employees’ involvement in the decision-making process, the appropriate replacement of the personal communication channel, and more frequent feedback. In improving work-life balance, a leader can be on the side of time management to help his followers by prioritizing tasks. In the Home Office experience process, these measures can help employees experience the benefits of telecommuting more.
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Working conditions at the Cannery of Debrecen according to the house organ’s news
125-135Views:39The Cannery of Debrecen started their production in 1969 but the ceremonial handover only took place a year later. One hard argument for the company to be placed in Debrecen was that the city could provide the complete labour force for the completion of the production appropriation of the current plan. This was not always successful, despite the fact that they wanted to solve the employment of women and released agricultural workers with the establishment of the new factory. The management of the factory took different measures to attain and keep the employees, which was not an easy task because fluctuation was high since the working circumstances were unfavourable and the work was seasonal. The increase of domestic demand and export demand for canned products made the management of the company to reach for their “hidden reserves”. One possible form of this was the “socialist brigade movement”, who advertised work competitions. We can also see in the brigade journal entries that the socialist brigades took extra assignments, from these entries we can get an insight into the lives of the employees and what was expected from them.
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Testing the employee performance prediction capability of selection tests
6-17Views:70We can find several studies about employees performance in the management literature, but it remains an interesting topic in researches in the future, due to the increasing worldwide labour shortage. Finding the suitable employees is becoming more prominent among companies due to the increasing competition. The main aim of this study is to test the capability of selection tests (ability, readiness, competence tests) to predict employee performance. In order to answer this question employees (N=50) from a Debrecen based company in service sector have been analysed. General intelligence and conflict handling style have been estimated, as well as the evaluation of the employees by their supervisors. Some biographical data were used as control variables. The statistical analysis was based on descriptive statistics and multivariate, linear regression models. Based on the results we can concluded that being a female, having a university degree or the 1-3 years of employment at the company were in positive relationship with the employees communication skills significantly; the conflict handling style ’problemsolver’ tended to increase the expected value of the problem-solving skills; general intelligence was positively connected to the expected level of the Régiókutatás Szemle 2019/1 sz. DOI: 10.30716/RSZ/2019/1/1 7 measured job-specific skills; while no significant linear relationship was detected between in MS Office skills and other variables.
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„Dusty corpus delictis of the bygone world’s bureaucrats…” Disposal of public records and rescue of documents in the County of Szolnok in 1950s
6-14Views:30Disposal of public records is an ordinary element of document management, which is also practiced nowadays by various organizations. The arrangement of disposal depends on the own records schedules of the offices, authorities and institutions and the County Archives can review this process. was formed for the first time in the Hungarian history in the 1950s, when the government attempted to regulate the integrated order of disposal of public records. However the regulations were not detailed, prudent and therefore appropriate enough,so the officials could hardly distinguish the „long-term value records” and the worthless documents. Furthermore there were local cadres, who did not even know these regulations. At the same time, after the Second World War there was a huge selection of records supported by the government, because of the lack of paper. The main standing-point has become the quantity, independently of the quality of the wasted historical papers. Political aspects also appeared during the process. For example, a newsreel from 1953 promoted the disposal as it was a good opportunity to destroy the „dusty corpus delictis of the bygone world’s bureaucrats” meaning the documents originated before 1945. For these reasons a lot of valuable documents were transported to the Papermill of Szolnok as recyclable raw material. Archivist Antal Szedő wrote several reports on the large amount of important scripts he found there. For example in 1950 Szedő found 2000 kilograms of valuable documents originated from Debrecen from the 18th and 19th century. There were also cases in the County of Szolnok, where councils made irresponsible decisions during the selection. Once archivists found old and estimable documents (including protocols from the 19th century) of Jászalsószentgyörgy, Kenderes and Besenyszög in the By-product and Waste Utilization Company of Szolnok. Unfortunately not all records could be rescued, so probably a lot of relevant ones were destructed in 1950s.
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Comparative analysis of player transfer activity in the "Big 5" European football leagues
25-35Views:63Transfer news and events generate as much, if not more, interest than the final matches of the most prestigious cup competitions. It is not uncommon for a player's playing rights (which clubs recognise as intangible assets) to change hands for sums in excess of €10 million or even €100 million, with the outstanding revenues of the most prestigious Big 5 leagues contributing greatly to the reality of these transactions. The aim of this study is to provide a comparative analysis of player transfer activity in the Big 5 leagues, focusing on the correlations and relationships between league revenues, transfer spending and revenues, using financial and player transfer data from 2017 and onwards. In terms of the extent of transactions, it can be concluded that player transfers are crucial for the financial management, profitability and stability of football clubs. Accordingly, the highest transfer spending occurs in the leagues with the highest revenue generating capacity. In total, between 2016 and 2021 - €7.5 billion will be diverted from the Big 5 leagues.
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„Dusty corpus delictis of the bygone world’s bureaucrats…” Disposal of public records and rescue of documents in the County of Szolnok in 1950s
6-14Views:17Disposal of public records is an ordinary element of document management, which is also practiced nowadays by various organizations. The arrangement of disposal depends on the own records schedules of the offices, authorities and institutions and the County Archives can review this process. was formed for the first time in the Hungarian history in the 1950s, when the government attempted to regulate the integrated order of disposal of public records. However the regulations were not detailed, prudent and therefore appropriate enough,so the officials could hardly distinguish the „long-term value records” and the worthless documents. Furthermore there were local cadres, who did not even know these regulations. At the same time, after the Second World War there was a huge selection of records supported by the government, because of the lack of paper. The main standing-point has become the quantity, independently of the quality of the wasted historical papers. Political aspects also appeared during the process. For example, a newsreel from 1953 promoted the disposal as it was a good opportunity to destroy the „dusty corpus delictis of the bygone world’s bureaucrats” meaning the documents originated before 1945. For these reasons a lot of valuable documents were transported to the Papermill of Szolnok as recyclable raw material. Archivist Antal Szedő wrote several reports on the large amount of important scripts he found there. For example in 1950 Szedő found 2000 kilograms of valuable documents originated from Debrecen from the 18th and 19th century. There were also cases in the County of Szolnok, where councils made irresponsible decisions during the selection. Once archivists found old and estimable documents (including protocols from the 19th century) of Jászalsószentgyörgy, Kenderes and Besenyszög in the By-product and Waste Utilization Company of Szolnok. Unfortunately not all records could be rescued, so probably a lot of relevant ones were destructed in 1950s.
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Analysis of the development of the Hungarian Football League through the player market
112-120Views:122Hungarian football has developed significantly since 2010, based on the state of the infrastructure or the number of footballers. As a result of the success of sports in recent years, we have been asked whether this positive change has also happened in the case of the football league. Document analysis was applied in the research, thus statistics from transfermarkt site were collected and processed. Based on this, we compared the OTP Bank League with the Czech Fortuna League. Based on the research results the Hungarian football league has gone a significant change in recent years, but it is still not among the top 30 European leagues. We can see negative trends, whether we look at the rate of foreign players or the transfer balance in recent seasons. In conclusion, we cannot talk about its general development in the case of the Hungarian football league, the club's success is mainly due to the higher quality and market value of foreign players.
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Development of online cost calculator aiding vehicle purchase
19-30Views:46Replacing conventional vehicles by vehicles that operated with alternative energy sources is a significant step towards sustainable development of transport systems and efficient energy management. In our research, Hungarian characteristics and peculiarities are analysed; special focus is given to the applicability of renewable energy sources. The road electromobility system has been analysed according to energy production, vehicle stock, charging facility and operational aspects. We found that initial higher share of plug-in hybrid vehicles (PHEV) is gradually decreasing against that of pure battery electric vehicles (BEV). We investigated and compared electric vehicle cost calculators available online in English or Hungarian. We found that applications lack a drivetrain fitness evaluation method based on vehicle use. Accordingly, we have elaborated a conventional, hybrid and pure electric drivetrain type evaluation method, which is the main scientific contribution of the paper. The function was integrated into a new online cost calculator method in Hungarian, that may contribute to the spread of electric vehicles in Hungary.
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Impact management of overtourism in European capitals
20-33Views:53The main objective of this study is to analyse the cases of the most visited European capitals and the ones most affected by the overtourism phenomenon through the analysis of tourism in Europe. The focus of my work is to identify the actions planned or being implemented to overcome the difficulties caused by the overcrowding of tourists. I present international best practices from European capitals that have proved to be good in dealing with the situation and cases of destinations that are prepared for the emergence of overtourism based on the measures that have been implemented. Overtourism was a serious problem for many destinations before the pandemic, and once the pandemic ends, it is likely that the crowding caused by the presence of tourists will become common again. By using the results of this research, destinations can be better prepared for the arrival of tourists, with suggestions for solutions that can be used in the destinations if the number of tourists approaches or reaches the limits of social or environmental tolerance again.
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Analysis of Work Attributes According to Kano Modell and Paired Comparison in the Case of Higher Education Students
6-18Views:77The aim of our study is to examine university students' expectations about job attributes, what are their basic expectations and what factors are attractive when choosing a job. We analyzed the answers of 389 students learning at the University of Debrecen and the University of Nyíregyháza. In the study, we combined the Kano model and the pairwise comparison method. The former is related to Noriaki Kano and his colleagues, and categorizes product quality attributes according to their impact on customer satisfaction. The model is primarily used to assess the quality of a product or service, but has recently been used in areas of management like job satisfaction. The other method is the pairwise comparison, when answerers compare the attributes to each other thus setting up an order of importance. The possibility of merging Kano-model and importance is an opportunity to examine job characteristics more accurately and to apply a refined Kano-model that divides the original categories into two subcategories like critical (important must-be), necessary (less important must-be), high value-added (important one-dimensional), low value-added (less important one-dimensional), highly attractive, less attractive, potential (important indifferent) and care-free (less important indifferent) quality characteristics. In our research, we examined the following attributes’ effect on job satisfaction: wage, relationship with employees, long-term employment, the matching of field of education and work, the work environment, the career opportunity, the matching of education level and work, and company size. According to our results, there are job attributes with clear category, such as wage, which high value added attribute and a low salary causes dissatisfaction while high salary causes satisfaction. Long-term employment is a less attractive, modern environment is a highly attractive factor, so the absence of these does not cause dissatisfaction, but the presence increases satisfaction. Finding a matching job is a carefree attribute. This supports the literature that recent graduates take on jobs that require less education than theirs, if the salary and career opportunities compensate for it. At the same time, it is another question to what extent compensation can be realized if the overeducated earn a lower wage than their matched counterparts. It is possible that accepting the initial lower wage is part of the strategy that the employee moving up on his career ladder will be able to earn higher, but it does not work for everyone. Among the characteristics that cannot be clearly categorized, the career option should be highlighted, which was the most mixed category. For some people, it represents a highly value added attribute and its absence causes dissatisfaction (women), for others it is very attractive and its absence is not a problem (men), but in both cases its presence increases satisfaction. However, there is a group for whom this is a critical characteristic, i.e. its existence is natural, its absence increases dissatisfaction, and this is the MSc graduates. In the case of less congruent professions, matching the field of education to the job increases satisfaction more, but its absence does not cause dissatisfaction. The relationship with colleagues has a highly value added for women, i.e. its absence causes dissatisfaction, but it is very attractive for men, in their case its absence is not a problem. Small company size is a reversal (women) or care free characteristic. Employers should therefore pay attention to career opportunities in the case of freshmen’s with higher level of education, to find and integrate an employee who fits into the company’s environment in order to ensure good relationship with colleagues, as well as to the appropriate salary, since the lack of these causes dissatisfaction among significant groups of young applicants.
