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  • Importance of quality indicators in the healthcare – in case of musculoskeletal rehabilitation –
    1-11
    Views:
    163

    Nowadays the term of management is so popular. It has an essential role in the professional life, moreover in the every day life too. Creating and using the quality indicators (one of the qualiy management tools) contribute to the improvement of the operation of the healthcare system and to the development of the quality of healthcare services. The aim of the paper is to define service quality and its dimensions in healthcare and to highlight the role of quality indicators. The research calls attention to the absence of indicators measuring the different aspects of quality directly, the difficulties of measuring service quality and the need of establishment of more specific measures in healthcare. A special area of healthcare, there habilitation of musculo skeletal diseases will be discussed. As a research my approach is to define all the indicators that are already used in this area of the healthcare. This examination is extremely important because one of the most commonailments are the musculo skeletal diseases and their number is just increasing.The paper is mostly descriptiv and follows analitical methods based on the international and Hungarian professional studies, informations. To access databases I was helped by the OSAP (National Statistical Data CollectionProgramme). Besides the importance of quality indicators the research calls for the need for more specific measures. On the other hand, the value of the paper lies in collecting the problems, defaults and improving areas of a specific healthcare field.

  • Possibilities of Improving Salt-Related Water Quality on a Hungarian River
    13-22
    Views:
    164

    The purpose of the study was the assessment of the salt related quality of river Kösely and its tributaries and to determine with calculations whether it is feasible to achieve improvement of the demonstrated water quality by the means of dilution in the frame of a PhD study. Besides data collection a series of twenty-eight Electrical Conductivity (EC) measurement was carried out at eleven sites along the river system. The resulting EC values all year long on every reach of the river exceeded even the tolerable values specified as irrigation water quality criteria and water quality standards in the Water Framework Directive. In the paper, we introduce the results of the survey along with authority surveillance data series from earlier years. Investigations in the water using anthropogenic activities causing this special water quality problem were also carried out and the results – quantitative and qualitative aspects as well – are introduced here. Since the pollutant is a conservative material, the calculations were performed using the simple dilution equation which is based on the law of conservation of mass. The findings of the calculations were the identification of those reaches of the river system where adequate water quality can be achieved by dilution considering the limiting factor of water delivery capacity. Our conclusion is that under current conditions of water management and water using activities there is no way to meet quality requirements with dilution. This can be achieved only by prevention or reduction of salt load.

  • Optimizing the combustion processes of a small scale solid fuel-fired boiler
    358-369
    Views:
    144

    Over the last decade, the public has been paying increasing attention to reducing greenhouse gas and acid rain emissions and reducing particulate matter, which is extremely harmful to health and the environment. To improve air quality, the European Commission has achieved a range of measures to reduce air pollutant emissions in the transport, heat and electricity, industrial and agricultural sectors. In Hungary, the amount of gas and solid air pollutants from solid fuel combustion used by the public during the heating season represents a significant percentage of the total amount present in the atmosphere. In 2016, taking into the total emission, the 29% of CO2 emissions; 85% of CO emissions; 75% of the particulate matter emissions and 21% of the NOx emissions were derived from households. It follows that the improvement of air quality can also be achieved by controlling the emissions of solid fuel combustion plants. During our research we aimed to optimize the operation of a newly purchased TOTYA S18 boiler and a pilot pellet boiler. Operating the boilers in the correct mode minimizes air pollutant emissions, and the greater part of the heat generated is actually turns to heating the home, as with poor settings, a lot of heat leaves through the chimney. The data obtained during the tests can also be used to determine whether the boilers comply with the emission values set out in Commission Regulation (EU) 2015/1185.

  • Creativity and Innovation to Improve Processes in a Textile Industry
    80-96
    Views:
    179

    In this scientific work, the My Creative Idea (MIC) program was created and developed in the Coteminas S.A. textile industry, distributed among the organization's units in the country with emphasis on the São Gonçalo do Amarante unit in the state of Rio Grande do Norte. The aim was to critically analyze the improvements of industrial-scale processes resulting from the creativity and innovation intrinsically incorporated and experienced daily in the program. Thus, the general objective of the work was to evaluate the improvements in the productive processes coming from an innovation program in a textile industry, considering as specific propositions with respect to calculating the gains with reduction of losses, cost of implementation of ideas and measure financial returns and evaluate employee satisfaction according to the program. Moreover, there was free access in the company to be able to collect valuable information that could formalize a robust database for later structuring of the document, as well as the application of action research in the form of questionnaires. Therefore, the results verified clarified and emphasized the program's aggregating character to the organization in a general way under aspects that approach the financial spheres, the quality, and the satisfaction and motivation of the employees involved in this whole scenario. I suggest continuing to work on a continuous improvement methodology to further enhance My Creative Idea over the years, as well as insert this method of work to units that have not incorporated this program into their business strategies.

  • Estimation of the Potential Runoff Quality Improvement as a Result of Applied Green Infrastructure Measures in a Hungarian Town
    34-41
    Views:
    220

    Green infrastructure measures improves the quality of surface and subsurface waters along with increasing the water balance on the town level. The aim of the study is to estimate the potential runoff quality improvement by applying stormwater BMP-s along traffic roads in the town. This is of high priority in the aquifer protection area where runoff water may infiltrate into the aquifer carrying pollutants from the surface. Estimations are applied: first we determine the surface of traffic roads, then estimate the quantity of different kinds of pollutants accumulated on the surface and thirdly we estimate the expected performance of the applied green infrastructure elements based on findings in the literature. We determine the impervious urban surface area associated with transport-related functions within the protected drinking water recharge area using GIS technic using orthophotos. We estimate the expected reduction of runoff pollution assuming that stormwater BMP-s are applied in the area. The overall goal is to make the significance of diffuse pollution more obvious and enhance drinking water protection through taking diffuse pollution into consideration.

  • Quality Improvement in Higher Education – Role of Indicators and Student Feedbacks in Course Improvement
    1-10
    Views:
    159

    Customer oriented conduct and process-based thinking have become quasivital pillars of durable competitiveness for the business world today. Following this approach should result in satisfied customers, decreased costs, and efficient employees. However, the actors in higher education are just starting tolerant his way of thinking. The increasing focus on quality issues and the process-related approach to this is catalyzed by several factors. These concept is not a new issue at the Budapest University of Technology and Economics. The Department of Management and Corporate Economics as the flagship of teaching and researching quality management at the University looks for opportunities to give practical answer. Based on this the purpose of my paper is to demonstrate different examples at the different level of processes in higher education.

  • Manufacturing Process Optimization and Tool Condition Monitoring in Mechanical Engineering
    72-89
    Views:
    194

    The optimization of manufacturing and production processes with various computer software is essential these days. Solutions on the market allow us to optimize and improve our manufacturing and production processes; one of the most popular software is called Tecnomatrix, which is described in this paper. Tool condition monitoring is a vital part of the manufacturing process in the industry. It requires continuous measurement of the wear of the cutting tool edges to improve the surface quality of the work piece and maintain productivity. Multiple methods are available for the determination of the actual condition of the cutting tool. Vibration diagnostics and acoustic methods are included in this paper. These methods are simple, it requires only high sensitive sensors, microphones, and data acquisition unit to gather the vibration signal and make signal improvement. Extended Taylor equation is applied for tool edge wear ratio. Labview and Matlab software are applied for the measurement and the digital signal processing. Machine learning method with artificial neural network is for the detection and prediction of the edge wear to estimate the remaining useful lifetime (RUL) of the tool.

  • The significance of analysing potential conflicts in the sales-marketing integration
    41-59
    Views:
    146

    Our research aims to identify the critical interfaces between sales and marketing that need to be improved in order to ensure productive cooperation. The relationship between the two departments is full of conflicts and interdependencies. The improvement of communication is of strategical importance, as it is key to staying competitive in the market. The effectiveness and quality of the sales-marketing cooperation is a key factor that is negatively affected by personal and organisational factors as well as a lack of information and conflicts. In addition to the key factors of managing the sales-marketing interfaces, we have also identified the actions that can promote their improvement, including strategic and organisational roles and responsibilities. Our empirical research results show that regular information exchange, more common and interdisciplinary meetings, and a clearly communicated and implemented corporate vision have a positive effect on the coordination and integration of the sales and marketing departments. Consequently, management is reponsible for establishing a corporate vision, i.e. a comprehensive management culture that is clearly communicated across the board in order to increase the employees’ sense of belonging. Of all elements of management culture, the most important factors are coordination and the establishment of a common strategic sysyem. All in all, corporate profit, which is of key importance to the employer, is largely dependent on the successful integration of the sales and marketing departments, which can be achieved through the implementation of the above factors.

  • Quality Development of a New Type Pharmaceutical Formulation
    112-127
    Views:
    230

    The aims of companies to understand internal and external customer demands in order to improve their existing products and develop new ones. Product development aims at understanding customer demands that may influence the production of the product to be manufactured. As a first step in the process, the customer voice method was used to define demands with measurable parameters. A questionnaire survey was used to prioritise them, which were then compared and ranked using a preference matrix. Within the QFD method, technical parameters influencing the satisfaction of customer demands were determined. A correlation matrix was established and the relationship between the technical parameters was investigated. A competition analysis of technical parameters and customer demands was carried out. From the absolute and relative weights, it is easy to establish the order of the technical parameters, so that the most important parameter in terms of meeting the defined customer demands is the determination of the ratio of raw materials, and important parameters are chemical stability, pharmaceutical formulation and particle size.

  • Quality Indexes of Warehouse Services
    1-13
    Views:
    463

    There was a wide range and rapid development in the field of warehouse management in the recent decades as a result of strong and spectacular improvement of establishing and operating warehouses, in addition to increasingly complex logistic processes. In my research, I analysed the complex problems of determining the performance expectedfromoperatingthewarehousetechnologicalsystem. Thisdecisioninvolvestheselection of the essential performance indicators suitable for performance measurement and the determination of the expected performance level based on these indicators through the example of an examined enterprise. During my research, I concluded that the logistic performance measurement of warehouse processes is a very difficult process, because all enterprises have to define and use indexes which adapt to the enterprise profile well and reflect the performance to be measured. This decision is of key importance, since the warehouse system and its operation principles have to be adjusted to this expected performance.

  • A Debreceni Egyetem Gazdaságtudományi Karának Controlling és teljesítménymenedzsment szakirány kurzusainak értékelése
    100-107
    Views:
    505

    It is of major importance for the Faculty of Economics and Business of the University of Debrecen to become familiar with the opinion of students about the education carried out at the University, therefore particular attention is given to the feedback of students related to education. Measurement and evaluation/reviews serve multiple purposes. Students may – if explicit written consent of the lecturer is provided – get to know the opinion of their fellow students about each course, lecturers may receive feedback about the reputation of their courses, the University and Faculties may acquire information about the overall opinion of their students about the training. Feedback is basically suitable for supporting the work aimed at the improvement of training quality. In the scope of present study the reviews submitted by the students of the Controlling and performance specialisation within the Management and Organisation course are introduced.

  • Analysis of Activity Times in the Process of a Wooden Box Manufacturing
    475-484
    Views:
    140

    The main target of companies is to earn money and achieve profit. In order to fulfil these needs, companies have to reduce their costs. Cost reduction is often associated with bad quality products, but it could be done in a different way. Sometimes it is enough to examine only their own processes and then benefit from the process optimization, process improvement or process scheduling. In this article a case study is presented, in which the differences in a production scheduling are evaluated with the application of Monte-Carlo simulation and descriptive statistics. At the end of the paper the most efficient material sequence is selected at the manufacturing company by using weighted sum model

  • Comparative Analysis of Equestrian Facilities in the North Great Plain Region
    79-93
    Views:
    418

    Equestrian services appear in recreation, sports and tourism as well. The favorable natural and cultural values of Hungary and the image of the equestrian nation based on the traditions of the horse provide a favorable background for the development of supply elements. The lowland character and horse culture of the Northern Great Plain region, and the continuous development of horseback riding services here, reinforces the equestrian supply element in the field of sport and leisure. Our in - depth interviews were conducted among service providers with a “horseshoe rating” (N = 11) operating in the Northern Great Plain Region. The results show that all service providers consider and plan the development of equine, infrastructure and human resources, although the source of its financing is different (from state, other successful businesses, realized business results of equestrian enterprises). Equestrian service providers with no horseshoe rating have identified the improvement of quality, the 3, 4, and 5 horseshoe qualified service providers for the expansion of the complex program offering and product diversification.

  • Implementing 5S in a Hungarian Company
    161-173
    Views:
    313

    The methods and tools used by Lean management can be used for any activity that is specifically introduced to the company. On this basis, the objective of this paper is the implementation of a Lean office with a 5S system transformation into the traditional office environment of a private business. During the workflow, it is also planned to create new habits in this narrow space that will incorporate the organizational culture into the everyday life of the business making the administration more effective. The 5S concept is new and helps the company to operation on a larger scale with fewer inputs than before. Figures are made for better understanding and a Red Tag is created which is the first step of the process. Red Tag tells the employees about the history and the process which will be needed on it. The basic of lean thinking is the contunious improvement in the quality of the product while minimaxing the wastes created during the process. The Next Broker Consultancy Ltd adopted this new way of management and made sure that all the necessary measurement are taken to insure smooth flow of the process.

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