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The achievement of market orientation in SME’s – results of a cluster analysis

Published:
2016-06-05
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Kontor, E., & Nyul, B. (2016). The achievement of market orientation in SME’s – results of a cluster analysis. Competitio, 15(1), 22-45. https://doi.org/10.21845/comp/2016/1/2
Abstract

The aim of this study is to examine to what extent Hungarian SMEs adopt market orientation and what effect it has on their performance. The results of the examination show that the great proportion of SMEs do not adopt a market orientated approach. Among those that do, the effect of market orientation cannot be shown directly through objective indicators of their performance. At the same time it does have an indirect effect on efficiency, which can be observed over the long term. According to our results, the extent to which small and medium-sized firms adopt market orientation plays a significant role in owner-managers’ subjective estimations of performance. Consequently, emerging market consolidation occurring as the result of efficient operation can lead to a satisfactory outcome.

Journal of Economic Literature (JEL) codes: L20, M31