This study highlights challenges in communication between students and academic teachers. In addition, it describes how the university working environment, with its positives and negatives, influences professors' working productivity. As part of a research project, interviews were conducted with lecturers from higher education institutions in Hungary and Montenegro. The respondents were asked about their teaching methods, experiences in common communication, and collegial, and administrative problems that cause stress. Through the interview method, this article provides a view from the inside of the academic individual personalities representing sometimes hidden perspectives of the collective. The study shows the importance of a proper professor’s approach to students and a healthy educator-student relationship. This research contributes to illuminating the multifaceted dimensions of communication in modern educational environments, as it provides a better view of the academic environment and helps in determining better ways of obtaining professor-student productivity.