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• Changes in digital skills of seniors during and after covid-19

  115-125

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  69

  Since 2014, the Senior Academy of Pécs helps people over 60 with tools for active and successful aging. The activity of the academy was cut short by the COVID-19 epidemic, our work was relegated to the online learning space. Our research examined how the digital skills of our seniors changed during and after the quarantine, in 2021 and 2022. The study was carried out by online questionnaire (n=118, n=123). The survey revealed that the digital skills of 45% of the respondents improved, mostly in online shopping and administration. Most of the seniors learn ICT knowledge from their family members or friends. During the quarantine our students spent their time mainly reading and learning online, watching TV takes only 4%. 10% of them clearly experienced the epidemic situation as a loss: "the daily rhythm is missing". 6% of the respondents considered the current situation to be an advantage: their attitude towards learning improved, they were more forced to self-directed learning. The advantages of online education: flexibility in space and time, participation is safe, lectures can be watched any time. The most typical negatives are: the lack of community and discussion, and the fact that online education does not reduce loneliness.

• How learning theories can be applied to support older adults’ acquisition of digital skills?

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  Views:

  92

  Digitalization of public services affects daily life of older adults since adequate digital skills are required in using the digital devices and services. Many organizations have reacted to the growing need of older adults to receive support in using digital services by offering guidance in digital skills. The knowledge of how older adults learn help in successfully organizing digital skills guidance.

  In this presentation we will introduce the variety of concepts and theories concerning digital skills learning of older adults. We will also share results of peer guidance sessions of older adults from the viewpoints of three different learning theories.

   Data is collected from eight focus group interviews (N = 42, 62-79 years old). Data was analyzed using theory-driven content analysis.

  According to the results, peer tutors applied all three learning theoretical approaches in digital skills guidance. Furthermore, peer tutors paid attention to characteristics of ageing that affect learning. At best, peer tutoring sessions were constructed as shared learning practices of both tutors and tutees. Results provide new information about how to support older adults in peer tutoring sessions. Research results can be used in educating peer tutors and teachers of older adults as well as in developing support systems in implementation of digital public services. This research is a part of ACCESS project in which digital skills learning of older adults is investigated in four European countries.

  The ACCESS project is funded by EU Joint Programming Initiative (JPI) “More Years, Better Lives” The Potential and Challenges of Demographic Change.