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• Utak. Útkeresés. Útmutatás? : mediációs gyakorlat a szociális alapszolgáltatásban

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  719

  The aim of this study presents the main dilemmas and challenges of organizing mediation services in family- and child welfare services. 62 mediators were interviewed using the focus group method in a total of six groups. Most of the professionals involved in the investigation have two or more professional roles within the institution. The most common roles being mediators, case managers, family assistants, and leaders, with many experiencing role conflicts. Neutrality and impartiality have been cited by many as characteristics of a mediator, but the "effective" mediation style that appears in practice may hinder this. In order to provide a high level of service, we recommend reducing the professional roles of colleagues involved in mediation and organizing professional support for mediators at a local but rather a regional level.

• Házi segítségnyújtás iránti igények időbeliségének mérése

  Sándor Meleg

  Zsuzsanna Ládonyi

  Views:

  424

  The aim of the research is to map out the temporal distribution of demands for home care services with special attention to the time periods outside normal service hours (on weekdays, from 8 to 16). It also describes the factors influencing demand and identifies the types of demand typical of the hours outside working time.

  The research has been carried out on a sample of 103 individuals, all clients of a social care institution, by way of voluntary and anonymous questionnaires. The questionnaires have been analysed along five research questions and seven hypotheses. Demands for home care clearly varied with regard to temporal distribution (daily and weekly patterns), and the research could also specify the types of activity requested. Based on this data we can clearly identify the need for services outside general service hours. The hypothesised background factors influencing the demand for care services have not proven to affect the use of service significantly; more research is needed in this field.

• A spiritualitás szerepe a szociális munkában

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  138

  This essay shows the importance of spirituality in a personal, self-reflective, short way. In this writing I try to showcase how does the spiritual attitude takes place in the work of a social worker. I'll explain the importance of spirituality in solving the helper syndrome and burnout.