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  • A vezetői megbízással rendelkező szociális szolgáltatást nyújtó személyek vezetőképzésének koncepciója a Semmelweis Egyetemen
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    353
    In 2018 as a compulsory element an executive training program was introduced to the social education and training system. Semmelweis University was appointed by the Ministry of Human Capacities to realize and carry out the executive training program consisting of four units, called and later referred as modules.
    This paper aims to introduce the ideas and visions along which the content of the program has been developed to the wider professional audience. To cover all the information and crucial aspects the main stakeholders of the training were asked to present the concepts, content elements and experiences of the four modules, in separate sub-chapters.
  • A szociális vezetők értékei: Értékek, jellemzők, tulajdonságok – a szociális szolgáltatásokban dolgozó intézményvezetők választásai alapján
    Views:
    383

    Within the framework of educational activities in the Social Services Leadership Knowledge Center of the Semmelweis University, this research is based on our work dealing with the organizational and managerial issues of social services. This study describes how current leaders think about an optimally functioning social system including desired operational frameworks, characteristics, and properties. Based on the value choices and critical remarks made by the heads of social institutions participating in the leadership training, we describe the operating characteristics of the Hungarian social system. We present theoretical frameworks, which support the interpretation of the current situation and future-oriented vision of leaders in the field of social services. With no research and previous data in this field, our study is the first to present shared conceptual and value frameworks for those working as managers in the Hungarian social services. To interpret our results, findings of previous surveys in other service areas might be helpful, which, due to the specifics of the social services sector, represent only a limited opportunity to capture innovation in the field. We also present the characteristics of the “good social leader” using data from free-text questions.

  • Házi segítségnyújtás iránti igények időbeliségének mérése
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    422

    The aim of the research is to map out the temporal distribution of demands for home care services with special attention to the time periods outside normal service hours (on weekdays, from 8 to 16). It also describes the factors influencing demand and identifies the types of demand typical of the hours outside working time.

    The research has been carried out on a sample of 103 individuals, all clients of a social care institution, by way of voluntary and anonymous questionnaires. The questionnaires have been analysed along five research questions and seven hypotheses. Demands for home care clearly varied with regard to temporal distribution (daily and weekly patterns), and the research could also specify the types of activity requested. Based on this data we can clearly identify the need for services outside general service hours. The hypothesised background factors influencing the demand for care services have not proven to affect the use of service significantly; more research is needed in this field.

  • Utak. Útkeresés. Útmutatás? : mediációs gyakorlat a szociális alapszolgáltatásban
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    713

    The aim of this study presents the main dilemmas and challenges of organizing mediation services in family- and child welfare services. 62 mediators were interviewed using the focus group method in a total of six groups. Most of the professionals involved in the investigation have two or more professional roles within the institution. The most common roles being mediators, case managers, family assistants, and leaders, with many experiencing role conflicts. Neutrality and impartiality have been cited by many as characteristics of a mediator, but the "effective" mediation style that appears in practice may hinder this. In order to provide a high level of service, we recommend reducing the professional roles of colleagues involved in mediation and organizing professional support for mediators at a local but rather a regional level.