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• The Role of Employee Participation and Resistance in the Success of Change Management

  22-30

  Roland Filep

  Mária Ujhelyi

  Views:

  198

  Successful change in the lives of organizations has played a particularly important role in the recent turbulently changing decades, and leadership-follower relationships need to be addressed in order to maintain performance. Participation should be ensured for members of the organization and emerging resistance should be addressed. The subject of my research was to examine whether the assessment of the success of change is influenced by the provision of opportunities for employees to make suggestions and their opposition to change. By performing chi-square tests, I came to the conclusion that if the opinion of the worker is heard, they are more likely to judge the change to be successful, however, the manager is not affected by the involvement of the employees in this. However, there is a correlation between employees' resentment to change and the success of change, both from the employee and managerial side, change is more unsuccessful if resentment develops. Based on the results, both factors are important. It is worth drawing the attention of managers to the need to ensure participation, as failure to do so can lead to dissatisfaction among employees, which can also have a negative impact on the success of the organization.

• Corporate Performance Measurement in the E-Commerce

  80-91

  Rita Csáki-Darabos

  Rita Csáki-Darabos

  Views:

  375

  Performance of the domestic online commerce showed a dynamic increase in recent years and, based on the expected forecasts, this trend will be realized in the future as well. In Hungary, the number of electronic commerce undertakings is estimated to be within a range of between 5 000 and 6 000 pieces and this number is steadily increasing. Today, the opportunities offered by the internet play an increasingly significant role in every segment of the economy. In the increasing market competition, it is no longer sufficient to serve the local population. Driver of the internet commerce is a marketing activity therefore the performance measurement is a priority. The excellent result and success essentially and principally depend on the performance, in addition to luck. Performance is understood as the measurable results or, in the broad sense, the successful efforts which are made to achieve the organizational objectives. The performance measurement is a measurement process of the efficiency and economy of an activity. Its aim is to support the decisions and actions related to the operation of the undertaking. The performance measurement is not only a decision support tool but also an element influencing every level of the decision-making system; it has an effect on the actions of stakeholders. Its danger and importance are simultaneously the fact that its improper operation (application of incorrect yardstick) can result in a functioning contrary to the corporate objectives. My aim is to survey the corporate performance measurement practice, to assess the connection between the financial and operational performance as well as to analyse the connection between the performance measurement practice and the performance achieved.