The Role of Employee Participation and Resistance in the Success of Change Management

December 11, 2022

Copyright (c) 2022 Roland Filep, Mária Ujhelyi

Creative Commons License

This work is licensed under a Creative Commons Attribution 4.0 International License.

How To Cite
Selected Style: APA
Filep, R., & Ujhelyi, M. (2022). The Role of Employee Participation and Resistance in the Success of Change Management. International Journal of Engineering and Management Sciences, 7(3), 22-30.

Successful change in the lives of organizations has played a particularly important role in the recent turbulently changing decades, and leadership-follower relationships need to be addressed in order to maintain performance. Participation should be ensured for members of the organization and emerging resistance should be addressed. The subject of my research was to examine whether the assessment of the success of change is influenced by the provision of opportunities for employees to make suggestions and their opposition to change. By performing chi-square tests, I came to the conclusion that if the opinion of the worker is heard, they are more likely to judge the change to be successful, however, the manager is not affected by the involvement of the employees in this. However, there is a correlation between employees' resentment to change and the success of change, both from the employee and managerial side, change is more unsuccessful if resentment develops. Based on the results, both factors are important. It is worth drawing the attention of managers to the need to ensure participation, as failure to do so can lead to dissatisfaction among employees, which can also have a negative impact on the success of the organization.

  1. Andreasen, P.H., Gammelgaard, B. (2018) ‘Change within purchasing and supply management organisations – Assessing the claims from maturity models’, Journal of Purchasing and Supply Management. Elsevier Ltd, 24(2), pp. 151–163. doi: 10.1016/j.pursup.2017.11.005.
  2. Chowthi-Williams, A. (2018) ‘Evaluation of how a real time pre-registration health care curricula was managed through the application of a newly designed Change Management Model: A qualitative case study’, Nurse Education Today. Elsevier, 61(November 2017), pp. 242–248. doi: 10.1016/j.nedt.2017.12.004.
  3. Dajnoki, K., Héder, M. (2017) ‘„Új szelek fújnak” – a HR válasza a globalizáció és a változás kihívásaira’, Hadtudomány: A Magyar Hadtudományi Társaság Folyóirata, 27(E-szám), pp. 84–93. doi: 10.17047/HADTUD.2017.27.E.84.
  4. Drucker, P. (1999) Management challenges for the 21th century 1th edition, HarperBusiness.
  5. Farkas, F. (2004) Változásmenedzsment. Budapest: KJK-KERSZÖV Jogi és Üzleti Kiadó.
  6. Farkas, F. (2013) A változásmenedzsment elmélete és gyakorlata. Budapest: Akadémia kiadó.
  7. Fisher, J. (2018) ‘A model of integrated leadership’, Organizational Dynamics. Elsevier Inc., 47(2), pp. 70–77. doi: 10.1016/j.orgdyn.2018.01.006.
  8. Gardner, W.L., Avolio, B.J., Luthans, F., May, D.R., Walumbwa, F. (2005) ‘“Can you see the real me?” A self-based model of authentic leader and follower development’, Leadership Quarterly. Elsevier Inc., 16(3), pp. 343–372. doi: 10.1016/j.leaqua.2005.03.003.
  9. Garvin, D. A., Roberto, M. A. (2005) ‘Change throught Persuasion’, Harvard Business Review, (83 (2)), pp. 104–112.
  10. Hussain, S.T., Lei, S., Akram, T., Haider, M.J., Hussain, S.H., Ali, M. (2018) ‘Kurt Lewin’s change model: A critical review of the role of leadership and employee involvement in organizational change’, Journal of Innovation and Knowledge. Journal of Innovation & Knowledge, 3(3), pp. 123–127. doi: 10.1016/j.jik.2016.07.002.
  11. Kanter, R. M., Stein, B., Jick, T. D. (1992) The Challenge of Organizational Change: How Companies Experience It and Leaders Guide It. Free Press.
  12. Kotter, J. P. (1996) Leading change. Boston: Harvard Business School Press.
  13. Kotter, J. P. (2012) Leading Change. Boston: Harvard Business Review Press.
  14. Kun, A. I., Ujhelyi, M. (2018) ‘Cultural fit and academic performance of higher education students’, Vezetéstudomány / Budapest Management Review. Corvinus University of Budapest, 49(11), pp. 12–23. doi: 10.14267/veztud.2018.11.02.
  15. Li, J.Y., Sun, R., Tao, W., Lee, Y. (2021) ‘Employee coping with organizational change in the face of a pandemic: The role of transparent internal communication’, Public Relations Review. Elsevier Inc., 47(1), p. 101984. doi: 10.1016/j.pubrev.2020.101984.
  16. Matkó, A., Szűcs, E. (2011) ‘Examination of leadership in the local authorities in the North Great Plain region’, International Review of Applied Sciences and Engineering, 2(2), pp. 143–151. doi: 10.1556/irase.2.2011.2.11.
  17. Ruiz, P., Ruiz, C., Martínez, R. (2011) ‘Improving the “Leader-Follower” Relationship: Top Manager or Supervisor? The Ethical Leadership Trickle-Down Effect on Follower Job Response’, Journal of Business Ethics. Springer, 99(4), pp. 587–608. doi: 10.1007/s10551-010-0670-3.
  18. Seijts, G. H., Gandz, J. (2018) ‘Transformational change and leader character’, Business Horizons. ‘Kelley School of Business, Indiana University’, 61(2), pp. 239–249. doi: 10.1016/j.bushor.2017.11.005.
  19. Stouten, J., Rousseau, D. M., De Cremer, D. (2018) ‘Successful organizational change: Integrating the management practice and scholarly literatures’, Academy of Management Annals, 12(2), pp. 752–788. doi: 10.5465/annals.2016.0095.
  20. Suhasini, N., Mohan, G.K., Babu, T.N., Godina, K.M., Babu, T.N. (2014) ‘Employee Turnover Intentions - Role of Stress Causative Factors’, Journal of Strategic Human Resource Management, 3(1).
  21. Van Eerd, D., D’Elia, T., Ferron, E.M., Robson, L., Amick, B. (2021) ‘Implementation of participatory organizational change in long term care to improve safety’, Journal of Safety Research. National Safety Council and Elsevier Ltd, 78, pp. 9–18. doi: 10.1016/j.jsr.2021.05.002.
  22. Yue, C. A. (2021) ‘Navigating change in the era of COVID-19: The role of top leaders’ charismatic rhetoric and employees’ organizational identification’, Public Relations Review, 47(5). doi: 10.1016/j.pubrev.2021.102118.
Database Logos