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  • The Impact of labor Turnover on The Service Quality of Hotels

    This study aimed to know the dimensions of labor turnover (low morale, poor employees training, payment, job satisfaction) and study the effect of these dimensions on the quality of service in hotels. The results of multiple regression show that there is an effect of dimensions labor turnover on quality of service. Correlation between labor turnover and tangibility was the strongest and there is a moderate relationship between labor turnover and each of responsibility, reliability, assurance, and empathy.

  • The Effect of Administrative Empowerment on the Organizational Effectiveness of Bank Employees

    This study seeks to identify the level of the impact of administrative empowerment in its dimensions on the organizational effectiveness in the banking sector in Syria. In order to verify the objectives, develop and test the validity of the hypotheses, the descriptive approach was adopted. The study found that there is a statistically significant effect of the dimensions of administrative empowerment on the organizational effectiveness of workers in banking sector.  

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