In the past years the European Union has been walking – with its directives, like the 2005/29/EC Directive on consumer rights and the 2008/48/EC Directive on credit agreements for consumers - on a new way, on which it doesn’t let the Member States to regulate (widely). So, minimum clauses are no longer used and the aim is the total harmonization.

The perfect example for this procedure is the Directive on consumer rights, which was published in the end of 2011 in the Official Journal of the European Union.

The aim of this paper is to introduce the new directive, but from the rules there will be only the demonstration of the rules which are in connection with the unfair commercial practices.