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• Infokommunikációs technológiák használata a szociális munka gyakorlatában

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  337

  The article examines how the growing use of ICT affect social work practice, from online counseling to community work and advocacy. I will discuss the changes required of social workers; what kind of skills, competencies and literacy they need to ensure high quality, professional, value driven, and ethical practice. The question to be answered is: what difficulties are presented when integrating technology, and what can be done to assist both practioner and client to optimally achieve that integration. Examples of current and future utilization opportunities, as well as the strengths of applying new technology in social work practice will be presented. Weaknesses, limitations, contraindications and the potential pitfalls of technology usage will also be discussed. A short introduction to the Hungarian and the international professional policies, standards, guidelines and Codes of Ethics on ICT based social work practice and telemental health will be provided as a framework in which to consider these important questions.

• „elhivatottság” – „szakemberhiány” – „eszköztelenség”

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  139

  In this study, I am looking at how a service whose conditions and requirements are constantly changing can survive and meet expectations. What keeps it running, what helps it, what hinders high quality professional work in child welfare services? My hypothesis is that laws and their implementing regulations only provide the basic framework and conditions for the provision of services. Their implementation depends on the professionals working in the service. The interview, literature review and questionnaire survey confirmed my hypotheses. Professionals working in child welfare services are terribly despondent and pessimistic about the present and the future. The legislator's efforts to improve services are in vain if their purpose and strategic background are obscure to those who can implement them.