Determining and identifying the effectiveness of social work pose significant challenges for both researchers and practitioners alike. Due to quality assurance, training expectations, and scientific thoroughness, we continually seek ways to define results and to make the necessity of social work visible. In our interpretation, empowerment realized in a support relationship can serve as both the aim of assistance and as an indicator of the effectiveness of the relationship. Due to the multifactorial nature of the support process, it is not easy to identify which agent in the collaborative work led the individual to a state where they can control their own lives and influence their environment. In our study, we examine the morphosemantic meaning of empowerment and uncover the content contradictions that emerge in the analysis. Subsequently, we direct attention to the organizational environment of the support relationship: we explore which organizational characteristics and operations influence the realization of empowerment and how this may occur.