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  • Investigating the Development Impact of the Reorganized Quality Control System on One of the Public Service Provider’s Pers
    226-241
    Views:
    86

    At the investigated public service providers’ personal customer service they did significant changes were made in the field of quality control since April 2017. A method which existed and was used for a long time was modified, which had one of the most important objectives from a management aspect to help the development of the administrators in order to provide high quality. During our research we mostly focused the development impact of the modified system. We wanted to obtain an answer whether the new system is better for promoting the development of the administrators than the former method and to what extent administrators require feedback related to their job as well as whether this system is properly inspected and controlled by leaders. During the research we targeted three focus points related to the development aspect: self-check, constructive feedback and the degree to which seated work is controlled. Based on the results of the investigation we draft such suggestions which can promote efficiency if necessary and possibly even make the operation of the system more efficient.

  • Investigation of the Resistance Force Acting on a Sailing Craft in the Case of a Change of Draft Caused by a Change of Powertrain Using Numerical CFD Simulations
    30-35
    Views:
    201

    Nowdays In the case of recreational craft, interfering with motor drive solutions is a common workflow due to increasingly strict rules for environmental reasons. When switching from an internal combustion engine to an electric engine, the change in draft varies from boat to boat, but it can be said in all cases that as the mass changes, so does the draft. Because of this, the magnitude of the resistance force acting on the ship also varies. In this paper, we examine, through a specific example, the benefits of a change in dive caused by weight gain at different travel speeds.

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