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• Developing a Financial Sustainability Model of the Performance Indicators Applied by Jordan Water Company (Miyahuna)

  75-87

  Lubna Owais

  Judit T. Kiss

  Views:

  260

  Jordan is now facing real challenges to satisfy the current population water needs due to limited resources. Moreover, unfortunately, as a result of the increased demand for water in developing countries, water resources become scarce, thus, the sustainable management of water resources is very important everywhere and especially in these areas. The Ministry of Water and Irrigation in Jordan is aiming to improve both its quality of service and financial sustainability, therefore, it started to apply the performance measurement system developed by the International Water Association (IWA) to monitor its performance towards achieving these goals. In this article, a model connecting a financial sustainability indicator (operating cost coverage ratio) with other performance indicators applied by the ministry is developed. To assess the performance indicators and to build the model secondary data are collected from the targeted company, the data are analyzed using SPSS and Excel computer programs. Non-revenue water (NRW), speed of repair of bursts, and training per employee are found to be the indicators that have a major impact on Miyahuna’s financial sustainability, the NRW is found to have a negative relationship with the financial sustainability, whereas the other two indicators have a positive relationship. As a conclusion, reducing the NRW and increasing both the speed of repair and training per employee are recommended, by applying some methods that continuously diagnose problems in the water systems and defining clear and strict policies to control the water theft. Furthermore, using Active Leakage Control (ALC) methods, providing the needed equipment, tools and resources, and adopting new methods for training.

• CSR Reporting Practices of Hungarian Banks

  70-81

  Dóra Diána Horváth

  Views:

  156

  The disclosure of information on the exercise of corporate social responsibility (CSR) is the tool most frequently used by companies to promote understanding of the social and environmental performance of an organisation and to improve relationships with stakeholders. For most of the world’s largest companies, reporting on non-financial information appears to be a continuing trend, so it is essential to present the new corporate reporting trends of the 21st century. The disclosure of socially responsible information will be analysed, with a focus on the application of the Global Reporting Initiative guidelines related to CSR. Global Reporting Initiative (GRI) is the best-known framework for voluntary reporting of environmental and social performance by business worldwide. The main objective of the paper is to explore the corporate voluntary disclosure practices of the listed and non-listed banks in Hungary. The extent of voluntary disclosure has significantly improved for decades worldwide, but the situation is not that obvious regarding the Hungarian financial sector. This paper aims to describe the status of disclosure practices of corporate sustainability in the annual reports, sustainability reports or CSR reports of the banking industry in Hungary. Also, increased corporate visibility and financial risk increase stakeholder demand for transparency on the social impact of financial institutions and their CSR practices. Finally, the analysis and subsequent comparison of available CSR reports of banks will be presented.