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• Challenges and Benefits of Working in Teams – Interpersonal Interactions in Health Care

  11-19

  G. Bányai

  K. Bíró

  Views:

  306

  Teamwork has become the accepted way of doing one’s job. This is so true even profession’s that were considered an exception are shifting towards teamwork. Apart from the well-known benefits, there seems to be a downside of the enforcement of this work strategy. Conflicts, frictions, frustration in working groups can affect the dignity, psychological or physical integrity of team members, generally referred to as psychological harassment, workplace bullying or mobbing. The outcomes of the phenomenon are various negative organizational responses. Health care is somewhat lagging behind in this shift towards working in teams, but with increasing specialization greater coordination is needed between health care professionals. Above all, the patient wishes to be more involved in the health care process. Research suggests that patient involvement and working in teams have a positive impact on effectiveness and patient mortality, respectively. One of the challenges for health care is to include the patient in the teamwork process as an equal member of the group and at the same time overcome the drawbacks mentioned above, in a setting where a traditional, paternalistic approach is still present and the vulnerability of the patient (and his/her dignity) is evident.

• The Legal Aspects and Challenges of Managing Workplace Mobbing

  1-9

  Gábor Bányai

  Klára Boruzs

  Klára Bíró

  Views:

  711

  Workplace mobbing (psychological harassment) can be a great challenge for the management of any organization. Although the phenomenon has been discovered for quite some time, there is still no unequivocal definition, and therefore preventive and managerial actions are rudimentary. It is clear that mobbing affects not only on the individual employee, but the whole organization. The reduction of commitment of people working in this environment (and not only those directly affected by it) may have a detrimental effect on the performance of the organization. I will present a legal case study to highlight some of the general and procedural shortcomings of mobbing at the workplace.

• New Challenges for Health Systems of the European Union

  1-11

  Klára Boruzs

  Gábor Bányai

  Klára Bíró

  Views:

  120

  The health system is facing a number of difficultiesnot only in our country, but in the whole of Europe. In the 21st century never before seenlarge-scale problems pose a serious threat to our world, which have a significant impact on health care. We outline the challenges of today and examine their likely effect on coming health policies.