Management Sciences

Why Public Sector Projects Fail or Succeed in Pakistan- A Model for Evaluating Impact of HR Management Practices on Project Success

Published:
2022-10-14
Author
View
Keywords
License

Copyright (c) 2022 Muhammad Rizwan Hussain

Creative Commons License

This work is licensed under a Creative Commons Attribution 4.0 International License.

How To Cite
Selected Style: APA
Hussain, M. R. (2022). Why Public Sector Projects Fail or Succeed in Pakistan- A Model for Evaluating Impact of HR Management Practices on Project Success. International Journal of Engineering and Management Sciences, 7(2), 77-90. https://doi.org/10.21791/IJEMS.2022.2.6.
Received 2022-03-22
Accepted 2022-07-26
Published 2022-10-14
Abstract

Employees are the most important assets of an organization. As quality human resources become scarce, companies need to pay more heed to the satisfaction and motivation of their employees. If employees are motivated towards work, then it is likely to yield better results. This study will examine the role of Human resource management (HRM) practices upon New product development (NPD). NPD involves technical, marketing, and financial risks organizations undertake for developing new products and services. Effective project planning and control are valuable for decision-making. The analysis of the impact of HRM practices on NPD, project success, and organizational benefit is based on data collected using a cross-sectional design via a survey questionnaire. The questionnaire consisted of items related to HR practices, New product development, Project Success, and Organizational benefits adapted from previous studies. Respondents working in 10 large-scale public sector projects executed by National Database & Registration Authority, Pakistan were selected for the study. Therefore, the results of the study can be generalized to similar projects executed by the public sector in Pakistan. From the findings of data analysis, it has been concluded that there is a significant association between HR practices and project success, but no significant relationship has been established between new product development and organizational benefit. Therefore, it can be concluded that HR management practices have a significant impact on public sector project success in the case of Pakistan.

References
  1. I. Hyväri, "Project management effectiveness in project-oriented business organizations," International Journal of Project Management, vol. 24, (3), pp. 216-225, 2006. Available: https://dx.doi.org/10.1016/j.ijproman.2005.09.001. DOI: 10.1016/j.ijproman.2005.09.001.
  2. K. Bredin, Human Resource Management in Project-Based Organizations. Linköping: Department of Management and Economics Linkoping University Linköping, 200689.
  3. R. Turner, M. Huemann and A. Keegan, "Human resource management in the project-oriented organization: Employee well-being and ethical treatment," International Journal of Project Management, vol. 26, (5), pp. 577-585, 2008. DOI: 10.1016/j.ijproman.2008.05.005.
  4. R. Turner et al, Human Resource Management in the Project-Oriented Organization. Newtown Square, PA: Project Management Institute, 2007.
  5. P. M. Wright and W. R. Boswell, "Desegregating HRM: A Review and Synthesis of Micro and Macro Human Resource Management Research," Journal of Management, vol. 28, (3), pp. 247-276, 2002. Available: https://journals.sagepub.com/doi/full/10.1177/014920630202800302. DOI: 10.1177/014920630202800302.
  6. A. Keegan and R. Turner, "Managing human resources in the project-based organization," pp. 1-12, 2003. Available: http://www.econis.eu/PPNSET?PPN=373032080.
  7. A. Belout, "Effects of human resource management on project effectiveness and success: Toward a new conceptual framework," International Journal of Project Management, vol. 16, (1), pp. 21-26, 1998. Available: https://dx.doi.org/10.1016/S0263-7863(97)00011-2. DOI: 10.1016/S0263-7863(97)00011-2.
  8. Z. Funk, Jeffrey L (1992) The Teamwork Advantage
  9. K. Van De Voorde, J. Paauwe and M. Van Veldhoven, "Employee Well-being and the HRM-Organizational Performance Relationship: A Review of Quantitative Studies," International Journal of Management Reviews: IJMR, vol. 14, (4), pp. 391-407, 2012. Available: https://api.istex.fr/ark:/67375/WNG-SL0MHNV9-Z/fulltext.pdf. DOI: 10.1111/j.1468-2370.2011.00322. x.
  10. P. Boselie, G. Dietz and C. Boon, "Commonalities and contradictions in HRM and performance research," Human Resource Management Journal, vol. 15, (3), pp. 67-94, 2005. DOI: 10.1111/j.1748-8583. 2005.tb00154. x.
  11. P. C. Patel and M. S. Cardon, "Adopting HRM practices and their effectiveness in small firms facing product-market competition," Human Resource Management, vol. 49, (2), pp. 265-290, 2010. Available: https://api.istex.fr/ark:/67375/WNG-2W6CFH3Q-L/fulltext.pdf. DOI: 10.1002/hrm.20346.
  12. F. H. Mustapha and S. Naoum, "Factors influencing the effectiveness of construction site managers," International Journal of Project Management, vol. 16, (1), pp. 1-8, 1998. Available: https://dx.doi.org/10.1016/S0263-7863(97)00025-2. DOI: 10.1016/S0263-7863(97)00025-2.
  13. S. Akhtar, D. Z. Ding and G. L. Ge, "Strategic HRM practices and their impact on company performance in Chinese enterprises," Human Resource Management, vol. 47, (1), pp. 15-32, 2008. Available: https://api.istex.fr/ark:/67375/WNG-J1B36HL8-D/fulltext.pdf. DOI: 10.1002/hrm.20195.
  14. R. S. Schuler and S. E. Jackson, "Linking Competitive Strategies with Human Resource Managem," Academy of Management Perspectives, vol. 1, (3), pp. 207, 1987. Available: https://search.proquest.com/docview/210513200.
  15. J. E. Delery and D. H. Doty, "Modes of Theorizing in Strategic Human Resource Management: Tests of Universalistic, Contingency, and Configurational Performance Predictions," Academy of Management Journal, vol. 39, (4), pp. 802-835, 1996. Available: https://www.jstor.org/stable/256713.
  16. B. Plumb, "Strategy and Human Resource Management, 2 editions, by Peter Boxall and John Purcell, New York: Palgrave MacMillan, 2008, 351 pp., ISBN 978-1-403992-10-9," Relations Industrielles (Québec, Québec), vol. 63, (3), pp. 574, 2008 DOI: 10.7202/019105ar.
  17. P. K. Toulson and P. Dewe, "HR accounting as a measurement tool," Human Resource Management Journal, vol. 14, (2), pp. 75-90, 2004. DOI: 10.1111/j.1748-8583. 2004.tb00120. x.
  18. J. COMBS et al, "How much do high-performance work practices matter? A meta-analysis of their effects on organizational performance," Personnel Psychology, vol. 59, (3), pp. 501-528, 2006. DOI:10.1111/j.1744- 570.2006.00045. x.
  19. R. Kouhy et al, "Human resource policies, management accounting and organisational performance," Journal of Human Resource Costing & Accounting, vol. 13, (3), pp. 245-263, 2009. Available: https://www.emerald.com/insight/content/doi/10.1108/14013380910995520/full/html. DOI: 10.1108/14013380910995520.
  20. A. &. H. Booz, "New York MTA management study: summary report / Booz-Allen & Hamilton, Inc., Transportation Consulting Division," 1980.
  21. F. A. Bushman, "Book Reviews: New Products Management, Second edition by Merle C. Crawford (Homewood: Irwin; 1987 $36.95)," Journal of the Academy of Marketing Science, vol. 15, (4), pp. 70-71, Dec 1, 1987.
  22. R. G. Cooper, Winning at New Products: Accelerating the Process from Idea to Launch. 2001.
  23. G. L. Urban and J. R. Hauser, Design and Marketing of New Products. (2. ed. ed.) Upper Saddle River, NJ: Prentice-Hall, 1993.
  24. K. T. Ulrich and S. D. Eppinger, Product Design and Development. (5. ed. ed.) New York, NY [u.a.]: McGraw-Hill, 2012.
  25. C. E. M. Serra and M. Kunc, "Benefits Realisation Management and its influence on project success and on the execution of business strategies," International Journal of Project Management, vol. 33, (1), pp. 53-66, 2015. Available: https://dx.doi.org/10.1016/j.ijproman.2014.03.011. DOI: 10.1016/j.ijproman.2014.03.011.
  26. S. M. Eckartz et al, "A conceptual framework for ERP benefit classification: Results of a literature review," Centre for Telematics and Information Technology (CTIT), 2009.
  27. S. Shang and P. B. Seddon, "Assessing and managing the benefits of enterprise systems: the business manager's perspective," Information Systems Journal (Oxford, England), vol. 12, (4), pp. 271-299, 2002. Available: https://api.istex.fr/ark:/67375/WNG-9NVX1GT8-C/fulltext.pdf. DOI: 10.1046/j.1365-2575.2002.00132. x.
  28. J. Kallunki, E. K. Laitinen and H. Silvola, "Impact of enterprise resource planning systems on management control systems and firm performance," International Journal of Accounting Information Systems, vol. 12, (1), pp. 20-39, 2011. Available: https://dx.doi.org/10.1016/j.accinf.2010.02.001. DOI: 10.1016/j.accinf.2010.02.001.
  29. J. E. Hunton, B. Lippincott and J. L. Reck, "Enterprise resource planning systems: comparing firm performance of adopters and nonadopters," International Journal of Accounting Information Systems, vol. 4, (3), pp. 165-184, 2003. Available: https://dx.doi.org/10.1016/S1467-0895(03)00008-3. DOI: 10.1016/S1467-0895(03)00008-3.
  30. R. S. Kaplan and D. P. Norton, "Putting the balanced scorecard to work," Harvard Business Review, vol. 71, pp. 134, Sep 1, 1993.
  31. K. Atuahene-Gima, "An exploratory analysis of the impact of market orientation on new product performance a contingency approach," The Journal of Product Innovation Management, vol. 12, (4), pp. 275-293, 1995. Available: https://dx.doi.org/10.1016/0737-6782(95)00027-Q. DOI: 10.1016/0737-6782(95)00027-Q.
  32. K. Narasimhan, "Benefit Realisation Management: A Practical Guide to Achieving Benefits through Change20073G. Bradley. Benefit Realisation Management: A Practical Guide to Achieving Benefits through Change. Gower, 2006. 312 pp., ISBN: 0‐566‐08687‐5 £55 (hardback)," Measuring Business Excellence, vol. 11, (2), pp. 85-86, 2007. DOI: 10.1108/mbe.2007.11.2.85.3.
  33. Ian Anderson, "Realising Benefits from Government ICT Investment - A Fool's Errand?" Financial Management, pp. 35, Nov 1, 2009.
  34. Stephen Jenner, Transforming Government and Public Services: Realizing Benefits through Project Portfolio Management /. Burlington, VT: Gower Pub, 2010.
  35. C. Ashurst and J. Hodges, "Exploring Business Transformation: The Challenges of Developing a Benefits Realization Capability," Journal of Change Management, vol. 10, (2), pp.217-237, 2010.Available: https://www.tandfonline.com/doi/abs/10.1080/14697011003795685. DOI: 10.1080/14697011003795685.
  36. S. H. Appelbaum, S. Ritchie and B. T. Shapiro, "Mentoring Revisited: An Organizational Behaviour Construct," The Journal of Management Development, vol. 13, (4), pp. 62-72, 1994. Available: https://www.emerald.com/insight/content/doi/10.1108/02621719410057078/full/html. DOI: 10.1108/02621719410057078.
  37. I. Avots, "Why Does Project Management Fail?" California Management Review, vol. 12, (1), pp. 77-82, 1969. Available: https://www.jstor.org/stable/41164208. DOI: 10.2307/41164208.
  38. Zwikael, Ofer (2012 March) A General Framework for Gauging the Performance of Initiatives to Enhance Organizational Value.
  39. R. J. Bedell, "Terminating R&D Projects Prematurely," Research Management, vol. 26, (4), pp. 32-35, 1983. Available: https://www.tandfonline.com/doi/abs/10.1080/00345334.1983.11756785. DOI: 10.1080/00345334.1983.11756785.
  40. D. Dvir et al, "In search of project classification: a non-universal approach to project success factors," Research Policy, vol. 27, (9), pp. 915-935, 1998. Available: https://dx.doi.org/10.1016/S0048-7333(98)00085-7. DOI: 10.1016/S0048-7333(98)00085-7.
  41. R. Müller and J. R. Turner, "Matching the project manager’s leadership style to project type," International Journal of Project Management, vol. 25, (1), pp. 21-32, 2007. Available: https://dx.doi.org/10.1016/j.ijproman.2006.04.003. DOI: 10.1016/j.ijproman.2006.04.003.
  42. E. Westerveld, "The Project Excellence Model®: linking success criteria and critical success factors," International Journal of Project Management, vol. 21, (6), pp. 411-418, 2003. DOI: 10.1016/S0263-7863(02)00112-6.
  43. R. S. Schuler, "Strategic human resources management: Linking the people with the strategic needs of the business," Organizational Dynamics, vol. 21, (1), pp. 18-32, 1992. Available: https://dx.doi.org/10.1016/0090-2616(92)90083-Y. DOI: 10.1016/0090-2616(92)90083-Y.
  44. C. Chen and J. Huang, "Strategic human resource practices and innovation performance — The mediating role of knowledge management capacity," Journal of Business Research, vol. 62, (1), pp. 104-114, 2009. DOI: 10.1016/j.jbusres.2007.11.016.
  45. J. K. Pinto and S. J. Mantel, "The causes of project failure," Tem, vol. 37, (4), pp. 269-276, 1990. Available: https://ieeexplore.ieee.org/document/62322. DOI: 10.1109/17.62322.
  46. A. L. Page, "Assessing new product development practices and performance: Establishing crucial norms," The Journal of Product Innovation Management, vol. 10, (4), pp. 273-290, 1993. Available: https://dx.doi.org/10.1016/0737-6782(93)90071-W. DOI: 10.1016/0737-6782(93)90071-W.
  47. M. V. Tatikonda and M. M. Montoya-Weiss, "Integrating Operations and Marketing Perspectives of Product Innovation: The Influence of Organizational Process Factors and Capabilities on Development Performance," Management Science, vol. 47, (1), pp. 151-172, 2001. Available: http://mansci.journal.informs.org/cgi/content/abstract/47/1/151. DOI: 10.1287/mnsc.47.1.151.10669.
  48. Jiyao Chen, R. R. Reilly and G. S. Lynn, "The impacts of speed-to-market on new product success: the moderating effects of uncertainty," Tem, vol. 52, (2), pp. 199-212, 2005. Available: https://ieeexplore.ieee.org/document/1424410. DOI: 10.1109/TEM.2005.844926.
  49. N. Garca Rodrguez, M. Jos Sanzo Prez and J. A. Trespalacios Gutirrez, "Interfunctional climate and a new product performance: dependence as a moderator," The Journal of Business & Industrial Marketing, vol. 22, (7), pp. 459-473, 2007. Available: https://www.emerald.com/insight/content/doi/10.1108/08858620710828845/full/html. DOI: 10.1108/08858620710828845.
  50. J. P. Lewis, How to Build and Manage a Winning Project Team. New York u.a: Amacom, 1993.
  51. (Ling). Key project management practices affecting Singaporean firms' project performance in China. Available: http://scholarbank.nus.edu.sg/handle/10635/45752.
Database Logos