Articles

Future-proof skills - What do you expect to need in the jobs of the future?

Published:
2024-04-16
Author
View
Keywords
License

Copyright (c) 2023 József Boros

Creative Commons License

This work is licensed under a Creative Commons Attribution-NoDerivatives 4.0 International License.

How To Cite
Selected Style: APA
Boros, J. (2024). Future-proof skills - What do you expect to need in the jobs of the future?. Régiókutatás Szemle, 8(2), 36-45. https://doi.org/10.30716/RSZ/23/2/4
Abstract

Advances in Artificial Intelligence and robotics have made it possible to automate many high-level cognitive skills, but different jobs and occupations may be affected differently by technological developments. High-skilled occupations are less at risk of automation, as they also require skills and competences that remain important bottlenecks to automation. However, according to OECD 2022 results, the jobs most at risk from automation will not disappear completely, as only 18-27% of the skills and competences required in these occupations are highly automatable. Rather, it is likely that the organisation of work will need to be radically changed and that workers in these jobs will need to retrain as technology replaces workers in many tasks.

In my study, I aim to summarise, based on the literature of recent years, the key skills that will potentially equip workers for the diverse workplace demands of the near future, arising from technological developments.

I conducted a keyword search of the Scopus database for future jobs, workplaces, occupations, skills, abilities and competences. I narrowed down the search results to the period 2021-2023, English language journal articles, economic and business fields and relevant keywords associated with the articles by the authors. In addition to these articles, I also reviewed the reporting materials of other relevant professional organisations (OECD, World Economic Forum) for the period. The geographical, regional and territorial differentiation of the studies was taken into account.

In my findings, I have also discussed the role of universities and other educational institutions in meeting the employability expectations of the Fourth Industrial Revolution in order to ensure that they can provide skills that are as relevant as possible to market expectations.  I will highlight the top 69 skills identified in the hospitality industry and their groupings, and the elements of the 4 important skill groups identified for accountancy professionals. I also cover the future-proof skills that entrepreneurs are expected to have. In general, I will describe the appreciation of soft skills based on the academic findings of recent years.

The results collected can also serve as useful information for individual human capital investment decisions, organisational training and even the design of training frameworks for educational institutions.

References
  1. Aliu, J., Aigbavboa, C. (2023): Reviewing the roles of extracurricular activities in developing employability skills: a bibliometric review. International Journal of Construction Management, 23:10, 1623-1632, DOI: 10.1080/15623599.2021.1995807
  2. Barbosa, C. E., de Lima, Y. O., Costa, L. F. C., dos Santos, H. S., Lyra, A., Argôlo, M., da Silva, J. A., de Souza, J. M. (2022): Future of work in 2050: thinking beyond the COVID-19 pandemic. European Journal of Futures Research 10, 25. DOI: 10.1186/s40309-022-00210-w
  3. Bottrill, C. (2022): Human capital futures: an educational perspective. Journal of Tourism Futures, Vol. 8 No. 2, pp. 254-258. DOI: 10.1108/JTF-04-2021-0101
  4. Bremer, K. F., Maertens, S. U. (2021): Future Skills of Flight Attendants in Times of COVID-19-Related Job Uncertainty - The Case of Germany. Administrative Sciences 11: 154. DOI: 10.3390/admsci11040154
  5. Castells, M. (1996): The information age: economy, society, and culture. Volume I: The rise of the network society. Blackwell, Oxford
  6. Citi GPS (2016): Technology at work V 2.0: the future is not what it used to be. https://ir.citi.com/SoiiomxJowYvYpFa1KTpn7V05l4VgBSro2jS3ph6NJm%2BPyDfgjXValG%2FF%2FM3i9XVkHnekzJNiHI%3D. 2023.09.08.
  7. Derwik, P., Hellström, D. (2023): Successful competence development for retail professionals: investigation of key mechanisms in informal learning. International Journal of Retail & Distribution Management, Vol. 51 No. 13, pp. 33-46. DOI: 10.1108/IJRDM-09-2022-0321
  8. Dobrowolski, Z., Drozdowski, G., Ledzianowski, J. (2021): The Competency Niche: An Exploratory Study. Risks 9: 187. DOI: 10.3390/risks9110187
  9. Duháček Šebestová, J., Kowala, R., Vodă, A. I., Bercu, A.-M. (2022): Competency models in business students and business owners: a cross-national case study of Czechia and Romania. Business, Management and Economics Engineering, 20(1), 59–78. DOI: 10.3846/bmee.2022.15300
  10. Eurofound (2020): European Working Conditions Survey 2020. https://www.eurofound.europa.eu/data/european-working-conditions-survey. 2023.09.08.
  11. Galanti, T., De Vincenzi, C., Buonomo, I., Benevene, P. (2023): Digital Transformation: Inevitable Change or Sizable Opportunity? The Strategic Role of HR Management in Industry 4.0. Administrative Sciences 13: 30. DOI: 10.3390/admsci13020030
  12. Gill, R. J. (2020): Graduate Employability Skills Through Online Internships and Projects During the COVID-19 Pandemic: An Australian Example. Journal of Teaching & Learning for Graduate Employability 11: 146–58. DOI: 10.21153/jtlge2020vol11no1art946
  13. Gilli, K., Lettner, N., Guettel, W. (2023): The future of leadership: new digital skills or old analog virtues?. Journal of Business Strategy, Vol. ahead-of-print No. ahead-of-print. DOI: 10.1108/JBS-06-2022-0093
  14. Gomez, M. S., de Luna, A. B. M., Avila, M. J. L. (2023). Importance of sustainable training for the employment of the future. Intangible Capital, 19(1), 25-41. DOI: 10.3926/ic.2100
  15. Grenčiková, A., Kordoš M., Navickas, V. (2021): The impact of Industry 4.0 on education contents. Verslas Teorija ir Praktika 22(1):29-38. DOI: 10.3846/btp.2021.13166
  16. Jaiswal, A., Arun, C. J., Varma, A. (2022): Rebooting employees: upskilling for artificial intelligence in multinational corporations. The International Journal of Human Resource Management, 33:6, 1179-1208, DOI: 10.1080/09585192.2021.1891114
  17. Klein, H. J., Potosky, D. (2019): Making a conceptual contribution at Human Resource Management Review. Human Resource Management Review 29(3):299–304. DOI: 10.1016/j.hrmr.2019.04.003
  18. Kovács, I., Keresztes, É. R. (2022): Young Employees’ Perceptions about Employability Skills for E-Commerce. Economies 10: 309. DOI: 10.3390/economies10120309
  19. Landes, D. (1969): The unbound prometheus: technological change and development in Western Europe from 1750 to the present. Cambridge, University Press, UK
  20. Leitch, S. (2006): Prosperity for all in the global economy-world class skills: final report. https://assets.publishing.service.gov.uk/government/uploads/system/uploads/attachment_data/file/243599/0118404865.pdf. 2023.09.08.
  21. A., Mey, M. R. (2022): Industry 4.0: Emerging job categories and associated competencies in the automotive industry in South Africa. SA Journal of Human Resource Management / SA Tydskrifvir Menslikehulpbronbestuur, 20(0), a1916. DOI: 10.4102/sajhrm.v20i0.1916
  22. Manyika, J., Lund, S., Robinson, K., Valentino, J., Dobbs, R. (2015): A Labour Market That Works: Connecting Talent with Opportunity in the Digital Age. McKinsey Global Institute. https://www.mckinsey.com/~/media/McKinsey/Featured%20Insights/Employment%20and%20Growth/Connecting%20talent%20with%20opportunity%20in%20the%20digital%20age/MGI_Online_talent_A_labor_market_that_works_Full_report_June_2015.ashx. 2023.09.08.
  23. McPhillips, M., Licznerska, M. (2021): Open Innovation Competence for a Future-Proof Workforce: A Comparative Study from Four European Universities. Journal of Theoretical and Applied Electronic Commerce Research. 16, 2442–2457. DOI: 10.3390/jtaer16060134
  24. Mok, K. H., Xiong, W., Ye, H. (2021): COVID-19 crisis and challenges for graduate employment in Taiwan, Mainland China and East Asia: a critical review of skills preparing students for uncertain futures. Journal of Education and Work, 34:3, 247-261, DOI: 10.1080/13639080.2021.1922620
  25. Pandya, B., Patterson, L., Ruhi, U. (2022): The readiness of workforce for the world of work in 2030: perceptions of university students. International Journal of Business Performance Management, Vol. 23, Nos. 1/2, pp.54–75. DOI: 10.1504/IJBPM.2021.10036854
  26. Rousseau, D. M., Manning, J., Denyer, D. (2008): 11 evidence in management and Organizational Science: assembling the field’s full weight of scientific knowledge through Syntheses. Academic Manager Annuals 2(1):475–515. DOI: 10.5465/19416520802211651
  27. Schwab, K. (2017): The fourth industrial revolution. Crown Business, 192 p. ISBN 978-1524758868
  28. Shariff, N. M., Razak, R. A. (2022): Exploring hospitality graduates’ competencies in Malaysia for future employability using Delphi method: a study of Competency-Based Education. Journal of Teaching in Travel & Tourism, 22:2, 144-162, DOI: 10.1080/15313220.2021.1950103
  29. Shtembari, E., Elgün, R. F. (2023): Generation Z “Life Skills” Acquired and Enhanced through Internships before and during COVID-19 Pandemic. Administrative Sciences 13: 38. DOI: 10.3390/admsci13020038
  30. Tranfield, D., Denyer, D., Smart, P. (2003): Towards a methodology for developing evidence-informed management knowledge by means of systematic review. Br J Manag 14(3):207–222. DOI: 10.1111/1467-8551.00375
  31. Tsiligiris, V., Bowyer, D. (2021): Exploring the impact of 4IR on skills and personal qualities for future accountants: a proposed conceptual framework for university accounting education. Accounting Education, 30:6, 621-649, DOI: 10.1080/09639284.2021.1938616
  32. Van Laar, E., Van Deursen, A. J. A. M., Van Dijk, J. A. G. M., De Haan, J. (2017): The Relation Between 21st-Century Skills and Digital Skills: A Systematic Literature Review. Computers in Human Behavior 72: 577–88. DOI: 10.1016/j.chb.2017.03.010
  33. Weritz, P. (2022): Hey Leaders, It’s Time to Train the Workforce: Critical Skills in the Digital Workplace. Administrative Sciences 12: 94. DOI: 10.3390/admsci12030094
  34. Wilson, R. (2013): Skills anticipation - the future of work and education. International Journal Education Resources 61, pp. 101–110. DOI: 10.1016/j.ijer.2013.03.013
  35. Woolf, B. P., Lane, H. C., Chaudhri, V. K., Kolodner, J. L. (2013): AI Grand Challenges for Education. AI Magazine 34:9. DOI: 10.1609/aimag.v34i4.2490
  36. World Economic Forum (2020): The Future of Jobs Report. https://www.weforum.org/reports/the-future-of-jobs-report-2020/. 2023.09.08.
  37. Ylitalo, A., Laukka, E., Heponiemi, T., Kanste, O. I. (2023): Primary healthcare managers’ perceptions of management competencies at different management levels in digital health services: secondary analysis. Leadership in Health Services, Vol. 36 No. 2, pp. 247-260. DOI: 10.1108/LHS-07-2022-0078
  38. Ziberi, B., Rexha, D., Ukshini, K. (2021): Skills mismatch in the labor market: The future of work from the viewpoint of enterprises in case of Kosovo. Journal of Governance & Regulation, 10(3), 104–116. DOI: 10.22495/jgrv10i3art9
Database Logos