ROSTA, Miklos. Citizens’ Interest Index: What can act as a benchmark for the results of the New Public Management reforms?. Competitio, [S. l.], v. 11, n. 1, p. 117–131, 2012. DOI: 10.21845/comp/2012/1/8. Disponível em: https://ojs.lib.unideb.hu/competitio/article/view/6444. Acesso em: 5 dec. 2025.