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  • THE ANALYSIS OF FACTORS ON STUDENTS’ SATISFACTION: THE CASE OF MONGOLIA
    Views:
    62

    Our study aims to examine the correlation between professors’ communication, professors’ knowledge, professors’ skills, teaching method and campus environment and how students’ issues are assessed with their satisfaction. We attempt to evaluate the students’ satisfaction of the  Mongolian State University of Educational and Royal International University, Mongolia.  Our study was conducted via online channel from 326 respondents, who study at university bachelor degree in Mongolian public and private university.  We used SMART PLS-3.0 and SPSS-25.0 software as a qualitative research program, Cronbach's alpha (α coefficient), (T statistic) and (P values) were used to measure the data in our study. There were two hypotheses are supported and three hypotheses are no supported in our study. In conclusion, RQ 1 and RQ 4 are strongly supported by the path analysis results, while RQ 2, RQ 3, and RQ 5 do not find sufficient evidence to assert their influence on student satisfaction based on the analyzed data.

  • The impacts of organizational culture, knowledge management and employee engagement on job satisfaction: The case of supportive service officers in Mongolia
    97-104
    Views:
    775

    Employee’s job satisfaction is one of the main influential factors for the effectiveness of human resource development. The aim of this study is to investigate the impacts of organizational culture, knowledge management and employee engagement on job satisfaction among public officers. This research topic has been studied and is well-known in worldwide. In Mongolia, context the topic of study has been developed at low level. Data collected from the public-sector employees that understand to impact of job satisfaction. In the research, 213 participants participated who work in public organizations of Mongolian cities such as Ulaanbaatar, Darkhan and Erdenet and districts near to Ulaanbaatar city, including Nalaikh, Khutul, Baganuur. Therefore, the research methodology organized and used some information from statistical calculations in Mongolia. The results showed that impact of all factors such as organizational culture, knowledge management and employee engagement had a positive relationship on job satisfaction. It means that public servants can take care of organizational culture, knowledge management and employee engagement to remain and make their employees happy, as the more satisfied employees are, the more productive they are than those who are less satisfied. This study discussed the effects of above mentioned results, the implications for theory and practice along with the limitations of the research and the implications for further research. Data were used SPSS and SmartPLS 3.0 to test the relationships between variables.

    JEL CODE: J01

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