There are two types of technology management definitions. The narrow ones only refer to business organizations, the broad ones refer to any kind of organizations, including non-profit and governmental organizations. By using the narrow definitions, the interest of the non-profit and governmental organizations cannot
... be attracted, they could think that they do not need to deal with technology management, but in reality they obviously use it. To avoid the undue failing to utilize technology management knowledge outside the business world the broad definitions are recommended.
Lean and agile methods are now widely used in various fields. Seeing their success, management consultancy firms also want to take advantage of using them. In this case study, the company selects the appropriate task management tool for their operation, the kanban board, and implements it. The implementation process is supported by quantitative
... analysis. In order to track the introduction progress of the kanban board, a key performance index is defined: the board activity, which is the number of operations performed on the board in a given time period. Based on the evaluation of over 26 weeks’ data, board activity proved to be an appropriate indicator of the kanban board’s reception, operation, and stability. The individual indicators examined, however, were not found to be suitable for performance appraisal.